Data Centre Technician
Working at a Q9 data centre, you would be responsible for building, deploying, inventorying, and repairing mission critical computing equipment - including server hardware, networking gear, and security devices.
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Building computers from component parts, updating BIOS and other firmware. |
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Rack mounting servers and other computing equipment. |
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Attaching and labeling network, KVM, and power cables in accordance with network diagrams. |
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Troubleshooting, repairing and replacing servers and other computing equipment. |
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Receiving, unpacking, and inventorying equipment from vendors. |
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Rebooting, logging-on or performing other basic support services for our customers. |
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Logging and tracking activities in a ticketing system. |
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Speaking directly with customers or vendors on service issues. |
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Handling removable media such as CDs, DVDs, tapes. |
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Responding to miscellaneous requests from internal groups. |
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Excellent verbal and written communication skills. |
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Ability to read and follow detailed instructions. |
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Attention to detail and quality of work. |
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Ability to prioritize tasks and work under pressure. |
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Strong knowledge of computer hardware. |
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Experience with office productivity tools (e.g. spreadsheet such as Excel, E-mail application such as Outlook). |
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Able to work a 7/24 shift rotation including overnight and week-end shifts. |
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Able to do some heavy lifting (e.g. while rack mounting servers). |
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Familiarity with computer imaging tools considered an asset. |
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Familiarity with basic computer networking considered an asset. |
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A+ or other related certification considered an asset. |
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