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Q9 customers usually consider a variety of alternatives before
choosing Q9 to host their mission-critical operations. Learn
from their experiences through comprehensive case studies
of InsightU, Running Room, Stikeman Elliott and World Wildlife Fund Canada. And
check out what other customers are saying about their experience
with Q9 Networks:
"As our customers continue to adopt a Web-based model for their payroll and HR requirements, the reliability of our delivery systems becomes vitally important. Outsourcing this portion of our infrastructure to Q9, with its multiple connections to the Internet, 100 percent uptime guarantees and advanced Web-based reporting capability, allows us to enhance reliability while focusing resources on our core application business. "
-- Director of Network Services, ADP Canada
"Q9 has an excellent pedigree and track record of superior service. Q9 was selected because its data centres have strong international connectivity that provide additional diversity for Afilias across North America. Our expanded relationship with Q9 serves to further our strategy of geographic diversity, thereby improving the security of our services."
-- Senior Director, Technology, Afilias
"Our course content is becoming richer and now includes multimedia elements such as video. This is driving our need for a robust hosting solution that can deliver very high performance and reliability. The work schedules and locations of our members also necessitate that courses be available on a 7 x 24 basis. With Q9, we get the convenience of a fully managed solution, backed by service level agreements and 24-hour technical support, all at an affordable monthly fee."
-- Manager of Finance and Administration, Alberta Real Estate Association
"The primary factors underlying our decision to host at Q9 were Q9's strong commitment to reliability, their shortest-path network architecture and their high levels of professionalism and service. Reasonable pricing only helped to make the decision all the more feasible."
-- Systems Development Manager, Dominion Bond Rating Service
"Fairmont is committed to delivering a world-class online experience for its guests. Q9's unique network, aggressive pricing and convenient downtown Toronto location, makes them a key partner in the delivery of that service."
-- Vice President, Technology, Fairmont Hotels & Resorts
"When Indigo decided to consolidate its online and back-end infrastructure into one location, we sought a long-term, financially stable partner that could deliver the highest level of service and reliability. Q9's 'can-do' attitude and responsive approach to our needs was very refreshing. Working with them has been a pleasure. "
-- Director of Service Delivery , Indigo Books & Music
"Our Web-based services are focused on the Canadian market, which makes it critical that we are part of a capacity-rich Canadian network provider like Q9. Q9's substantial base of tier-one Canadian customers and reputation for providing quality service, gives us the peace of mind that our site will be available 24 hours a day, seven days a week."
-- Co-founder, Kanetix
"Maintaining our internal facilities at a level of fault-tolerance to withstand any eventuality would be cost prohibitive. With Q9, we get the benefit of world-class data centre facilities at a fraction of what it would cost to build ourselves. We selected Q9 based not just on their guaranteed reliability, but also because of their comprehensive security, which is just as important given the confidential nature of our members' data."
-- Director, Systems and Supply Chain, MedicAlert
"In setting up the site, Q9 promised an installation turnaround time of 48 hours, and they delivered. Even before being selected, Q9 consistently responded promptly to all our requests. It was this and their post-selection service quality that really made them stand out from the rest."
-- Senior Business Analyst, New Technologies, Noranda Inc.
"Q9 has demonstrated the ability to provide us with the security, power, environmental and network systems necessary to conduct mission critical Internet operations."
-- Managing Director, Global Technology, TD Securities
"By using Q9, we achieve a number of productivity and reliability improvements, including the elimination of our reliance on a single ISP."
-- Manager, Network Administration, Torys
"We've gone from a static Web site to a fully functional, browser-based order entry system that will eventually be used by more than 500 of our key customers. High reliability is key for this initiative. We selected Q9 as our hosting partner because of their sole focus on Internet infrastructure, their sophisticated suite of managed services and their highly proactive customer service."
-- Director, IT Support Services, Unisource Canada
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