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International Business Law Firm Torys Picks Q9 For Unique Network
Q9 Guarantees Reliability; Shortest Path Through Internet
Toronto, ON - Nov. 27, 2001 - Q9 Networks Inc., the leading Canadian provider of managed Internet infrastructure, is pleased to announce it has signed an ongoing services contract with Torys, a prominent business law firm with offices in Toronto, New York and Beijing. Torys has an international reputation for acting on large, high-profile mergers and acquisitions, corporate finance and commercial litigation matters.
The contract will allow Torys' 700 Toronto employees to leverage Q9's unique network for Internet connectivity. The highly redundant network, which connects to all major Internet backbones, delivers 100 percent reliability and the shortest path through the Internet to Web sites worldwide.
Additionally, Torys employees using a high-speed connection to connect to the Toronto office from home or while traveling, will see improved reliability from using Q9's network, which reduces the number of "hops" required between different Internet backbones. Reducing the number of "hops" decreases the likelihood of transmission errors and reduces latency, which can cause significant delays when using remote applications.
"By using Q9, we achieve a number of productivity and reliability improvements, including the elimination of our reliance on a single ISP," says Frank Post, Manager, Network Administration, Torys. "We're counting on Q9's network to significantly improve performance as we are highly dependant on the Internet for communications."
Q9's Internet connectivity services are backed by service level agreements, which guarantee 100 percent uptime. All Q9 and customer systems are monitored from the Q9 Network Operations Centre (NOC) 24 hours a day, seven days a week. NOC experts are also available to customers on an around-the-clock basis to resolve issues and provide advice.
"In the legal industry, where productivity is calculated by the hour, anything less than 100 percent reliability is not acceptable," says Osama Arafat, CEO, Q9 Networks. "We are delighted to be providing Torys with a level of service that will deliver measurable productivity improvements and greater peace of mind."
Q9 delivers unparalleled service through a complete suite of customer care products and services, including a web-based portal that provides complete visibility into customer equipment and Q9 services.
Q9's sole focus on Internet infrastructure allows it to hire, retain and train highly certified experts in Internet-specific disciplines. Key services are backed with SLA guarantees for installation times and problem identification and response. These factors enable customers to outsource critical systems to Q9 with complete peace of mind.
About Torys
Torys is an international business law firm with over 280 lawyers in Toronto, New York and Beijing. With an acknowledged reputation for handling complex mergers and acquisitions and corporate finance transactions, Torys is also well known as a leader in litigation and dispute resolution and other aspects of business law. For more information, visit the Torys Web
site at www.torys.com.
About Q9 Networks
Q9 Networks is the leading national provider of outsourced Internet infrastructure and managed services for companies with mission-critical Web operations. Q9 successfully raised $115 million in private equity financing to fund a national network of Internet data centres in major Canadian cities. Q9's data centres and network are engineered for 100 percent uptime with SLA-backed guarantees. Q9 managed services, including: bandwidth, dedicated servers, firewalls, load balancing, Virtual Private Networking (VPN) and back-up/restore, enable the rapid provisioning and scalability of client Internet operations. For more information, visit the Q9 Web
site at www.Q9.com.
For further information, please contact:
Q9 Networks
Kevin Spikes
Manager, Marketing Communications
Telephone: (416) 365-7211
media.relations@Q9.com
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