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Q9 Managing IT Infrastructure for Virgin Mobile Canada in Comprehensive Outsourcing Deal
Toronto, ON - March 21, 2005 - Q9 Networks Inc. (TSX:Q), a leading provider of
outsourced Internet infrastructure and related managed services, is pleased to
announce it is hosting IT infrastructure for recently launched Virgin Mobile
in a comprehensive outsourcing agreement.
Virgin Mobile's Canadian web site, online ordering and other critical
back-end processes are being hosted from a high security Q9 data centre. Under
the long-term deal, Q9 is providing both physical space and managed services
such as firewalls and remote links that will ensure maximum security,
reliability and availability for Virgin Mobile customers.
"Our company philosophy is to provide the best customer service in the
industry," says Valdis Martinsons, Chief Technology Officer, Virgin Mobile
Canada. "When we decided to enter the Canadian market, we sought a partner
that shares the same philosophy. After extensive due diligence and a
competitive review process, we determined that Q9 is the company best able to
deliver the same reliability and quality of service that we demand of
ourselves."
"We are delighted to have been selected as a key technology partner for
Virgin Mobile," says Osama Arafat, CEO, Q9 Networks. "To have been selected by
this prestigious international organization is further confirmation that Q9
has the right mix of assets, services and personnel to meet the most demanding
infrastructure requirements."
Q9 provides unparalleled service through an extensive suite of customer
care products, including a Web-based portal that offers complete visibility
into customer equipment and Q9 services. All Q9 and customer systems are
monitored from the Q9 Network Operations Centre (NOC) 24 hours a day, seven
days a week. NOC experts are also available to customers on an around-the-
clock basis to resolve issues and provide advice.
About Q9 Networks
Q9 Networks is a leading Canadian provider of outsourced Internet infrastructure and related managed services.
Q9's data centres and network are backed by an industry leading SLA which guarantees 100% network and power availability.
Q9 managed services, including: bandwidth, dedicated servers, firewalls, load balancing, virtual private networking
(VPN) and back-up/restore, enable the rapid provisioning and scalability of client infrastructure.
About Virgin Mobile
Virgin Mobile Canada is a partnership between Richard Branson's Virgin
Group and the Bell Mobility division of Bell Canada, bringing together one of
the world's most respected brands with Canada's national leader in
communications.
Virgin Mobile Canada operates as a mobile virtual network operator
(MVNO), which has proven to be a successful business approach for Virgin
Mobile in other markets around the world. Virgin Mobile was first launched in
the United Kingdom in November 1999, in Australia in 2000 and expanded to the
U.S. in July 2002. Together the companies have attracted more than 8.5 million
customers worldwide.
For further information, please contact:
Kevin Spikes
Director of Corporate & Investor Relations
Q9 Networks Inc.
Toronto: 416-365-7211
Toll Free: 1-888-696-2266
media.relations@Q9.com
Paula Lash
Director of PR
Virgin Mobile
(416) 607-8592
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