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Q9 Networks Data Centre and Managed Backup Services Selected By Leading Seismic Data Management Company
Toronto, ON - September 19, 2005 - Q9 Networks Inc. (TSX:Q), a leading provider of outsourced Internet infrastructure and related managed services, is pleased to announce that it has been selected to provide data centre and managed backup services for Calgary-based Kestrel Data (Canada) Ltd. (www.kestreldata.net). Kestrel is a leading provider of records and information management services.
Q9 is providing managed bandwidth, physical space and dedicated tape backup and restore services in support of Kestrel's Web site, customer portal and back-end databases. These services are enabling Kestrel to provide a highly available data storage and retrieval system to more than 450 customers.
"With the amount of customer data growing exponentially, the cost to back it up in-house was becoming prohibitive," says Mark Goruk, Information and Systems Manager, Kestrel Data (Canada) Ltd. "It was also not ideal from a business continuity perspective, as our entire infrastructure was hosted internally. By outsourcing to Q9, we get an enterprise-class system with almost unlimited backup capability that allows us to pay for what we use. In addition, our production servers now reside in a top tier data centre, with SLA-backed guarantees of 100 per cent uptime. Q9 is providing us with an environment that gives us a distinct competitive advantage and the ability to recover quickly in the event of a disaster."
Q9 offers shared and dedicated backup services that enable customers to rapidly restore data, server configurations and applications. Q9's managed tape backup service includes daily backups to an automated tape library system. With 7x24 support for "restores", the service allows rapid restoration in the event of data corruption, system failure or an area-wide disaster. Tapes can be removed for off-site storage. Q9 also offers custom solutions for companies with large amounts of data or that have unique backup requirements.
"Delivering continuously available computing infrastructure for both Internet and back-office applications is becoming an increasingly specialized service," says Osama Arafat, CEO, Q9 Networks. "Organizations that recognize this fact and outsource to an established, focused provider will be the clear winners in their respective markets. We are pleased to be working with Kestrel and look forward to providing their customers with the highest levels of reliability and performance."
Q9 delivers unparalleled service through an extensive suite of customer care products, including a Web-based portal that provides complete visibility into customer equipment and Q9 services. All Q9 and customer systems are monitored from Q9's multiple Network Operations Centres (NOCs) 24 hours a day, seven days a week. NOC experts are also available to customers on an around-the-clock basis to resolve issues and provide advice.
About Kestrel Data Canada Ltd.
Kestrel Data (Canada) Limited is a leading provider of records and information management services. Kestrel specializes in tasks that support the risk management, corporate governance, administrative and compliance objectives of its clients, and offers services pertaining to corporate and vital records as well as computer media. Specific services offered include physical storage, expert and comprehensive cataloguing and indexing, retrieval and re-filing (including transportation), and information technology that provides clients with on-line access to their database. Kestrel also offers a variety of transcription and copy services including archival, digital storage, tape copy, scanning, printing and microfilming, with specialized expertise in handling geophysical and seismic information pertaining to Oil and Gas exploration.
About Q9 Networks
Q9 Networks is a leading Canadian provider of outsourced Internet infrastructure and related managed services.
Q9's data centres and network are backed by an industry leading SLA which guarantees 100 per cent network and power availability.
Q9 managed services, including: bandwidth, dedicated servers, firewalls, load balancing, virtual private networking (VPN) and
back-up/restore, enable the rapid provisioning and scalability of client infrastructure.
For further information, please contact:
Kevin Spikes
Director of Corporate & Investor Relations
Q9 Networks Inc.
Toronto: 416-365-7211
Toll Free: 1-888-696-2266
media.relations@Q9.com
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