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AudienceView Selects Q9 Networks To Host City of Moncton Online and Box Office Ticket Sales
Toronto, ON - August 2, 2006 - Q9 Networks Inc. (TSX:Q), a leading provider of outsourced Internet infrastructure and related managed services, is pleased to announce it has been selected by AudienceView Software Corporation to host a sophisticated ticketing and customer relationship management (CRM) application for the Moncton Coliseum.
Under the terms of the agreement, Q9 is providing a comprehensive infrastructure solution, including physical space in one of its highly secure data centres, managed servers, back-ups and Internet bandwidth.
Owned and operated by the City of Moncton, the Coliseum is home of the Moncton Wildcats, a member of the Quebec Major Junior Hockey League, and hosts a wide variety of cultural, entertainment, and trade shows throughout the year.
AudienceView's fully integrated system will enable the Moncton Coliseum to improve ticketing revenues, while enhancing relationships with customers. The City of Moncton will use AudienceView's technology to sell tickets for the Coliseum, as well as a host of other events around the city, including the 2010 IAAF World Junior Track and Field Championships at their planned 10,000-seat stadium.
"Q9 gives AudienceView the capabilities to deliver a new level of service to our customers," says Kevin Kimsa, AudienceView CEO. "With the City of Moncton as our first fully hosted client, we're sending a message that we're responding to the diverse needs of the ticketing industry. Together, AudienceView and Q9 can give clients another choice for achieving their ticketing, CRM, and fundraising goals."
"We were very impressed by Q9's facilities, services and expertise," says Bob Maybank, Manager, Technology & Infrastructure, Information Systems, City of Moncton. "AudienceView's software is a key revenue-generating asset for the Coliseum and the City. As such, it requires absolute reliability. We're confident that Q9 is the best choice in ensuring the security and availability of this application."
Q9 delivers unparalleled service through an extensive suite of customer care products, including a Web-based portal that provides complete visibility into customer equipment and Q9 services. All Q9 and customer systems are monitored from a Q9 Network Operations Centre (NOC) 24 hours a day, seven days a week. NOC experts are also available to customers on an around-the-clock basis to resolve issues and provide advice.
"We are delighted to be working with AudienceView and the City of Moncton," says Osama Arafat, CEO, Q9 Networks. "We look forward to providing a highly reliable infrastructure solution that will deliver a solid return on investment for Moncton and its citizens."
About AudienceView
AudienceView provides a fully integrated ticketing, customer relationship management, and fundraising software system for the sports, arts, theatre, and live event industry. AudienceView's web-based system has been architected on the latest technology designed by entertainment industry professionals, for entertainment industry professionals. At the core of this powerful solution is a single, real-time view of the customer's data across all organizational levels, combined with business intelligence analytic tools that will ultimately deliver more revenue and profits. AudienceView currently serves clients in both North America and the United Kingdom, including: MGM MIRAGE, Wynn Resorts, The Venetian, the Toronto Blue Jays, Churchill Downs Inc., Sheffield International Venues, TicketKing, The Mesa Arts Center, and The PGA of America. For more information visit www.audienceview.com.
About the City of Moncton
The City of Moncton is the economic and commercial centre of Atlantic Canada, with a number of key qualities that make it one of the best places in the region to live, work, and do business. Moncton is consistently recognized as a sports tourism hub for Atlantic Canada as well as one of the best places in Canada to do business. It is Moncton's overall drive to succeed, commitment to excellence, desire to move forward, and total quality of life that makes this city what it is. For more information, visit moncton.ca.
About the Moncton Coliseum
The Moncton Coliseum Complex is Atlantic Canada's top entertainment and trade show facility, with a drawing power of 1.4 million people within a three-hour drive. Moncton attracts the best international shows, sporting events, concert performances, and trade shows. It's the home of the Moncton Wildcats of the QMJHL, and will host the 2007 and 2008 Canadian Interuniversity Sport Men's Hockey Championships. For more information, visit monctoncoliseum.com.
About Q9 Networks
Q9 Networks is a leading Canadian provider of outsourced Internet infrastructure and related managed services.
Q9's data centres and network are backed by an industry leading SLA which guarantees 100 per cent network and power availability.
Q9 managed services, including: bandwidth, dedicated servers, firewalls, load balancing, virtual private networking (VPN) and
back-up/restore, enable the rapid provisioning and scalability of client infrastructure.
For further information, please contact:
Kevin Spikes
Director of Corporate & Investor Relations
Q9 Networks Inc.
Toronto: 416-848-3311
Toll Free: 1-888-696-2266
media.relations@Q9.com
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