Q9 Networks

Fairmont Raffles Hotels International (FRHI)

FRHI is a leading global hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands.

Q9 Dual-Site Co-Location Solution Ensures Continuous, Reliable Access to Critical Business Systems for Fairmont Raffles Hotels International

With continued and substantial growth worldwide, Fairmont Raffles Hotels International (FRHI) needed more than ever to ensure the reliability and smooth operation of the IT infrastructure hosting its central corporate systems as well as critical applications supporting its global operations.


Success Metrics

To avoid the prohibitive cost of providing guaranteed backup power to ensure the stability of its existing data centre and building a secondary data centre to provide full infrastructure redundancy, the company chose Q9 Networks to provide IT infrastructure co-location services based on a dual-site architecture.


Even though some see it as just space and power, Q9 has provided considerable value-add in terms of their expertise and guidance, their unique power reservation model and bandwidth services, and the compelling benefits of a dual-site architecture.”

SVP Technology, Fairmont Raffles Hotels International

Having Q9 host FRHI’s critical infrastructure in a dual data centre configuration ensures that management and staff worldwide, as well guests and the public, have continuous 7×24 access to intranet portals, customer Web sites, central reservations and other critical operations and e-commerce systems.

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